Service updates
Please check this page regularly to see if there are any planned interruptions or outages to your service.
Planned Maintenance – Shawfair: Miller Homes
Date: Monday 1st June 2026
Time: 11 am – 12 pm
Planned maintenance works will be carried out on Monday, 1st June 2026 on a section of our Shawfair Heat Network, affecting Miller Homes.
During this time, there will be a short interruption to supply for up to one hour within the scheduled window. This means your heating and hot water will be temporarily unavailable. Everything will return to normal automatically once the work is complete.
We apologise for any inconvenience this may cause and thank you for your understanding while these essential works are carried out.
How to contact us
If you have any concerns or questions about the Planned maintenance at any time before it takes place or on the day, please Contact us | Vattenfall
If there are any changes to the planned maintenance or works required, we will provide an update on our Service Update page.
Planned Maintenance – Brent Cross Town
Date: Friday 5th June 2026
Time: 9 am – 5 pm
Planned maintenance works will be carried out on Friday, 5th June 2026, in Brent Cross.
During this time, your heating and hot water will be temporarily unavailable while we carry out these essential checks. These works form part of our ongoing efforts to ensure the network continues to operate safely and reliably for all residents. Once the maintenance is complete, your heating and hot water supply will return to normal.
We apologise for any inconvenience this may cause and appreciate your patience and understanding while these essential works are carried out.
How to contact us
If you have any concerns or questions about the Planned maintenance at any time before it takes place or on the day, please Contact us | Vattenfall
If there are any changes to the planned maintenance or works required, we will provide an update on our Service Update page.
