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Service updates

Please check this page regularly to see if there are any planned interruptions or outages to your service.

Update - Bristol heat network: Old Market

21st February 2025

We’re continuing to utilise a single location for our temporary heating solution that will continue to provide heating and hot water to nine buildings in Old Market, where we have an issue on the heat network.

Last week we began repair works, which entail some groundwork, including some road closures in the local area.

We appreciate this will cause some disruption but are working hard to ensure it remains minimal.

We anticipate that these works will last for approximately 5 weeks, but will continue to provide updates on this page.

We are very sorry to our customers and the wider community for the interruption in service and disruption this has caused. Our colleagues are working hard to resolve matters.